Privacy Policy

Electrify Me Privacy Policy

What is Personal Information? Personal information refers to any data that can identify you, as defined by the Privacy Act 1988 (Cth). This includes but is not limited to your name, address, phone number, email address, and occupation. If the information we collect makes you identifiable, it is considered personal information.

What Personal Information Do We Collect? Electrify Me may collect details such as:

• Name, mailing or street address, email address, and phone number.
• Date of birth, occupation, and job title.
• Government identification details.
• Additional information provided directly via our website, customer service team, surveys, or in-person visits.

How Do We Collect Your Personal Information? We collect personal information through various methods, including:

• Your use of our website.
• Telephone, email, or written correspondence.
• Conversations with our representatives.
• When you enter promotions, complete surveys, provide feedback, or submit complaints.
• Through third-party sources such as credit agencies, government entities, your employer, legal representatives, or publicly available information.

Cookies & TrackingWhen you visit our website, we may send a small data file (cookie) to your computer to recognize and track activity. This helps us analyze trends and improve our services. Cookies do not collect personal information. You can modify your browser settings to decline cookies if preferred. We may also log IP addresses to monitor website usage trends.

What Happens If We Can’t Collect Your Information? If you do not provide certain personal information, we may be unable to:

• Deliver requested products or services.
• Share relevant product or service updates.
• Customize your experience on our website effectively.

Why Do We Collect, Hold, Use & Disclose Your Personal Information? Electrify Me collects personal information to:

• Provide products and services to you.
• Respond to inquiries and offer product support.
• Improve our website and service offerings.
• Process transactions and maintain accurate records.
• Comply with legal requirements and cooperate with authorities.
• Send marketing communications (with your consent).

We do not sell, rent, or disclose personal information beyond the terms of this policy.

Who May We Disclose Your Information To? We may share your information with:

• Employees, service providers, contractors, and related corporate entities for business operations.
• Third-party partners for business and marketing purposes.
• Any organization with your explicit consent.

Direct Marketing CommunicationsWe may send marketing materials via mail, SMS, or email in line with the Spam Act 2003 (Cth). You can opt-out anytime via provided unsubscribe links or by contacting us.

Use of Government IdentifiersWe may collect government-related identifiers (e.g., driver’s license) where legally required but will not use them as our internal identifiers.

Accessing & Correcting Your Personal InformationYou may request access to your personal information by contacting us. If any details are incorrect, you can request amendments. If we cannot grant access, we will provide reasons.

How to Make a Privacy ComplaintIf you have concerns about how we handle your personal information, please contact us. We aim to respond within 30 days. If unsatisfied, you can contact the Office of the Australian Information Commissioner (www.oaic.gov.au).

Security & External LinksWhile we take precautions to protect personal information, internet transmissions are not entirely secure. Our website may contain links to third-party sites, for which we are not responsible regarding privacy practices.

Contact UsFor privacy-related inquiries, please contact:

Privacy Officer
Electrify Me
[Your Business Address]
Email: [Your Contact Email]

Changes to This PolicyWe may update this Privacy Policy periodically. The latest version will always be available on our website. This policy was last updated in [Month, Year].